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FAQ
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What is your return policy?We stand behind our products and workmanship with a 100% customer satisfaction guarantee. Any defects or errors made by C & S Homemade Designs will be replaced at no charge. We do not accept returns or exchanges for any purchased items where the style, type, size, color, or design were incorrectly chosen. (This includes incorrectly entered or misspelled text for personalized items.) What you see on our site is what you wll receive (color may vary slightly), so please make sure everything looks perfect before completing your purchase.
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How do I cancel or change an order?If you have selected the wrong design, misspelled the name on a personalized item, or want to cancel your order, contact us immediately for help @ cshomemadedesigns@gmail.com. All order change or cancellation requests must be received within two hours of your purchase. Once production of your order begins, we will not be able to make any changes or issue a refund.
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How do I order the right size?Every garment on our website includes a size chart with directions on how to measure for the appropriate size. To find the most accurate size, we suggest you measure a similar product at home and compare it to the manufacturers recommended sizes. We carry Gildan t-shirts in men's, women's, and youth sizes. The sweatshirts come in various brands, depending on the color/pattern and style. Please check for size chart when ordering each item. If you do not see a size chart or have questions, please email us at cshomemadedesigns@gmail.com.
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When will my order ship?We custom print each and every garment just for you! Orders placed are generally shipped within 14 business days or less. We will send you shipping confirmation with tracking information when your order is completed.
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